The Extent of the Impact of In-Service Training on Enhancing Technical Skills and Changing the Attitudes of Employees of the Ministry of Public Health of Afghanistan (2021-2024)

Abstract

In-service training is considered one of the most effective tools for human resource development and improving organizational performance in government institutions. Such training can enhance employees' knowledge, professional skills, and attitudes, thereby improving performance quality and organizational productivity. This study examined the impact of in-service training on enhancing the technical skills and changing the attitudes of employees of the Ministry of Public Health of Afghanistan. In terms of purpose, the study is applied, while in terms of methodology, it employs a descriptive-survey design with a quantitative approach. The statistical population consisted of all administrative employees of the Ministry of Public Health of Afghanistan, totaling 2,000 employees. Using Cochran's formula at a 95% confidence level, the study determined a sample of 322 employees. The required data were collected through the standardized questionnaire developed by Sarmad (1390) and analyzed using the Statistical Package for the Social Sciences (SPSS). The findings revealed that the impact of in-service training on improving technical skills was below the moderate level, while its impact on improving employees' attitudes was moderate. Furthermore, in-service training contributes to enhancing professional competence, work motivation, adaptability to changes in the work environment, and the quality of employees' task performance. Based on the findings, the continuous development and improvement of in-service training programs, identification of employees' training needs, and alignment of training content with their job responsibilities can play an important role in enhancing human resource productivity and improving the quality of health services in the Ministry of Public Health of Afghanistan.