بررسی اصول و راهکارهای مؤثر مدیریت بحران با توجه به دیدگاه تعاملی

Abstract

Crisis is an inevitable reality in modern organizations and societies. Crises create both threats and opportunities, and depending on their nature, severity, and scope, they can place significant pressure on societies, organizations, and managers. Therefore, organizational leaders must remain prepared to face crises and develop strategies for anticipating, preventing, and mitigating their impact. Crisis management involves planning and implementing strategies to address and counteract events that pose serious threats to an organization’s or society’s stability. This study aims to explore the fundamental principles, strategies, and stages of crisis management from an interactive perspective. The research employs a descriptive methodology and draws upon books, articles, academic studies, and contemporary research. The findings emphasize the importance of identifying crisis principles, potential risks, and appropriate solutions to effectively manage crises. From an interactive perspective, crisis management involves formulating and implementing well-structured solutions to restore normalcy and eliminate adverse conditions.